General Tech tech@mastermerchant.com
Network Operations noc@mastermerchant.com
Programmers
dbase@mastermerchant.com

   
 
Master Merchant understands that our members require responsive, comprehensive  support, which is why we staff and train our own elite support team rather than outsource it to third-world countries, like so many other companies. When you call or email our customer support reps, you can be confident that they will provide the correct solution in a reasonable time frame. Please use the form below to experience the quickest response time.
 
 
The quickest way to receive support is to use the Rapid Response form below. A concise description of the problem can be forwarded to the appropriate department in a memorialized format. We will respond in 5 minutes or less.
 

 M2 Support Rapid Response Form

Concerning

Full Name
Email
Support Request

 
 

August 23, 2010 - Worm
W32.Zotob.J@mm - mass mailing worm. Exploits Microsoft Plug and Play.
>>

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August 23, 2010 - Worm
W32.Esbot.C - allows attacker remote access to user PC. Exploits Microsoft  Overflow Buffer vulnerability. >>

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August 12, 2010 - Maintenance
M2 Tools will be updated 08/19/05 at 4 AM EST. The update will take 30 minutes. The M2 back office will be inaccessible during this time. An email with details has been sent to all member accounts.

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August 8, 2010 - Trojan Horse
Trojan.Tooso.K - Lowers security settings, deletes files, edits registry. >>

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